Business Order Terms

These terms apply to companies, farms, property managers, landlords, public bodies, and other non-consumer customers using Tankful for heating-oil or fuel enquiries, quotes, supplier introductions, delivery coordination, account support, reporting, or future payment features.

You confirm that the person submitting the enquiry has authority to request pricing and share delivery, property, tenant, access, and billing information. A quote is indicative until accepted by the relevant supplier or by Tankful where Tankful is expressly the merchant of record.

Business customers must provide accurate site, Eircode, tank, access, health and safety, opening-hours, delivery-window, contact, tenant, and invoice information. You are responsible for ensuring safe access, suitable storage, and any required permissions at the delivery site.

Supplier-direct business orders are subject to supplier payment and credit terms. Tankful Fulfilled or payment pilot orders may require card payment, pre-authorisation, deposit, invoice, platform fee, delivered-order fee, or manual credit approval. Any applicable fee should be shown before commitment.

Cancellation, failed access, partial fill, refund, and dispute handling depends on dispatch status, supplier terms, and the order model. See Refunds and Cancellations.