Business Order Terms

These terms apply to companies, farms, property managers, landlords, public bodies, and other non-consumer customers using Tankful for heating-oil or fuel enquiries, quotes, supplier introductions, delivery coordination, account support, reporting, or future payment features.

You confirm that the person submitting the enquiry has authority to request pricing and share delivery, property, tenant, access, and billing information. A quote is indicative until accepted by the relevant supplier that will sell and deliver the fuel.

Business customers must provide accurate site, Eircode, tank, access, health and safety, opening-hours, delivery-window, contact, tenant, and invoice information. You are responsible for ensuring safe access, suitable storage, and any required permissions at the delivery site.

Supplier-direct business orders are subject to supplier payment and credit terms. Where a named supplier pilot checkout says it is enabled, the named supplier remains the fuel seller and Tankful may facilitate payment through the approved workflow. Any applicable authorisation, fee, deposit, credit approval, or invoice detail should be shown before commitment.

Cancellation, failed access, partial fill, refund, and dispute handling depends on dispatch status, supplier terms, and the order model. See Refunds and Cancellations.